For medical insurance registration, reimbursement inquiries, long-term care insurance (LTCI), and healthcare benefit matters in Suzhou, you may contact the relevant Medical Security Bureau (医保局) or Social Insurance Fund Management Center.
The unified medical insurance consultation hotline in Suzhou is: 12393
Suzhou Municipal Medical Security Bureau
Suzhou Medical Security Bureau
Address: 188 Pinglong Road, Gusu District, Suzhou, Jiangsu Province
Tel: 0512-68358593
Business Hotline: 12393
City & District Medical Security Bureaus
Kunshan Medical Security Bureau
Address: Intersection of Gongqing Road & Qianjin West Road, Kunshan
Tel: 0512-57553918
Zhangjiagang Medical Security Bureau
Address: Xuzhuang Road, Zhangjiagang
Tel: 0512-55605111
Taicang Medical Security Bureau
Address: 29 Shibagang Road, Ludu Subdistrict, Taicang
Tel: 0512-53520379
Changshu Medical Security Bureau
Address: 6 Fuyi Road, Changshu
Tel: 0512-52311387
Wujiang District Medical Security Bureau
Address: 300 Kaiping Road, Wujiang District
Tel: 0512-63950272
Related Social Insurance Fund Management Centers
Suzhou Industrial Park Social Insurance & Housing Fund Management Center
Address: Suzhou Avenue, Suzhou Industrial Park
Tel: 0512-62880177
Wuzhong District Social Insurance Fund Management Center
Address: 178 Tayun Road, Wuzhong District
Tel: 0512-65688931
Suzhou Social Insurance Fund Management Center
Address: 251 Pinglong Road, Suzhou City Life Plaza
Tel: 0512-67203251
Long-Term Care Insurance (LTCI) Service Points
Suzhou High-Tech Zone Social Insurance Fund Management Center
Address: 22 Shishan Road, Suzhou High-Tech Zone
Tel: 0512-68083138
Taiping Life Insurance Co., Ltd. – Suzhou Service Center
Address: 398 Suzhou Avenue East, Suzhou Industrial Park
Tel: 0512-88607117
Gusu District Social Insurance Fund Management Center
Address: 2/F, 117 Jiefang East Road, Gusu District
Tel: 0512-68723207
LTCI Service Points (Wuzhong & Xiangcheng Districts)
Wuzhong District Social Insurance Fund Management Center
Address: 178 Tayun Road, Wuzhong District
Tel: 0512-68837439
Xiangcheng District Social Insurance Fund Management Center
Address: 168 Qingyuan Road, Xiangcheng District
Tel: 0512-67591975
China Pacific Life Insurance – Wuzhong Branch (Consultation Point)
Address: 149 Wuzhong West Road, Wuzhong District
Tel: 0512-65621467
China Pacific Life Insurance – Xiangcheng Branch (Consultation Point)
Address: 1/F, Dongfang Building, 698 Jiayuan Road, Xiangcheng District
Tel: 0512-69390207
China Pacific Life Insurance – Suzhou Branch (Service Center)
Address: Juzhong Yinzuo, 122 Wangdun Road, Suzhou Industrial Park
Tel: 0512-67297950
Hotline Reminder
For most medical insurance inquiries in Suzhou, dialing 12393 is the fastest way to obtain policy guidance, reimbursement instructions, and contribution information.
Practical Note
Employer medical insurance registration, contribution adjustments, reimbursement coordination, and long-term care insurance enrollment may require structured compliance handling.
If your organization needs coordinated support covering Suzhou payroll management, social insurance compliance, or local HR execution, you can reach out to the China Payroll team through our official contact page for tailored guidance.
